Qatar Airways scored multiple wins at the recent World Airline Awards run by Skytrax.

The Qatari flag carrier won the World’s Best Business Class for the 10th time at the event held at the Musée de l’Air et de l’Espace at the Paris Air Show. Al Mourjan Lounge at Hamad International Airport (HIA) triumphed in the World’s Best Business Class Lounge category as well as World’s Best Business Class Lounge Dining and Qatar Airways was honoured with the title of Best Airline in the Middle East for the 11th time in the history of the awards.

The awards were received by Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker and Chief Operating Officer of HIA, Eng. Badr Mohammed Al Meer. Mr Al Baker said: “Qatar Airways is delighted to win the World’s Best Business Class award at this year’s Skytrax World Airline Awards. This is testimony to the collective endeavour in the airline that enables us to deliver an unsurpassed customer experience. Three further awards illustrate Qatar Airways’ leadership in the sector, as well as its high degree of innovation and commitment.”

Edward Plaisted, CEO of Skytrax said: “Qatar Airways is a very firm favourite amongst customers and winning these top awards in 2023 demonstrates that their Business Class, both onboard flights and in the airports, stands out well above their competitors. Qatar Airways gained a very close second place finish in the overall global rating, ensuring that Qatar Airways again scooped the award as the Best Airline in the Middle East for 2023 for an 11th time.”

The World Airline Awards are wholly independent and impartial, introduced in 1999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to determine the award winners. The awards are referred to by media around the world as ‘the Oscars of the aviation industry’.

Airlines don’t pay to take part and more than 100 customer nationalities participated in the 2022/2023 survey with 20.23 million eligible entries counted in the results. Survey entries are screened to identify IP and user information, with all duplicate, suspect or ineligible entries deleted. More than 325 airlines are featured in the final award results. ✤

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